Washington Cremation Centers value your opinions. Below are a few questions we would like to ask.
1. How did you hear about Washington Cremation Centers?
(Please select ALL that apply.)
Referred by friend or family member
Search Engine - Google
Yellow Pages Directory
Search Engine - Bing
Yellow Pages Online
Search Engline - Other (please specify below)
Referred by hospice
Referred by Clergy
Referred by Home Care Nurse
Referred by Social Worker
Referred by Professional Health Care Provider
Previously used Washington Cremation Centers
Brouchure Handout / Take away
Other (please specify)
2. Please select the most important criterias for choosing Washington Cremation Centers.
(Please select all that apply.)
Health Care Professional Reference
Length of time in business
Adult Family Home Referral
Personal referral
Family owned
Value-added services
Consultative capabilities
Clergy referall
3. How would you rate us on the following criterias?
Excellent
Good
Fair
Poor
N/A
Understanding and responding to your needs
Responding promptly to your needs
Our ability to anticipate your needs and provide assistance pro actively
Meeting with you in a timely manner
Knowledge level of our Funeral Director
Price
Value
Service
Range of products offered
Removal of loved one
Overall satisfaction
4. How would you rate your intial e xperience with Washington Cremation Centers(online, in person, or over the phone)?
Excellent
Average
Satisfactory
Poor
Knowledge Level
5. Do you have any suggestions on how our service could be enhanced?
6. Would you consider using Washington Cremation Centers again?
Yes
No
If no, please specify why.
6. Would you like information on pre-arranging your final arrangements?
Yes
No
Please explain why below.
7. How easy was it to find information on our website?
Very Easy
Easy
Normal
Mildly Challenging
Difficult
8. What is your overall impression of the Washington Cremation Centers website?
Excellent
Average
Below Expectation
Informative
Easy to Navigate
Visually appealing
9. Do you have any additional comments about the Washington Cremation Centers website or the services offered?
If so, please input them below.
If you would like for us to contact you, please enter the following information. Otherwise, click submit to finish.
E-mail Address:
Phone Number: